Forward Deployed Software Engineer

Job description

As adoption of Notch accelerates among ambitious brands, we’re building a Forward Deployed Engineering team to ensure seamless, high-impact deployments. As an FDE, you’ll embed with strategic customers, solve unique technical challenges in real-world environments, and feed those learnings directly back into our core product and research loop.

Tech stack

• Node.js / TypeScript
• PostgreSQL
• Drizzle ORM
• Monorepo
• Also: React / Headless CSS / Vite

How you’ll make an impact:

• Collaborate directly with customers to design and deliver custom implementations that maximize the value of Notch.
• Lead high-stakes technical projects, from discovery to production deployment.
• Architect full-stack solutions that bridge customer systems with Notch’s platform.
• Translate business needs into technical blueprints, partnering with GTM and product teams to ensure long-term success.
• Drive insights back into our roadmap to make future deployments faster, easier, and more scalable.

You'll thrive here if you...:

• Have 4+ years of engineering experience, ideally in customer-facing or consultative roles.
• Enjoy rapid prototyping and delivering real-world impact in fast-moving environments.
• Communicate clearly with both technical and non-technical stakeholders.
• Are comfortable working autonomously in high-context settings.
• Want to work in-person, shoulder-to-shoulder with a high-performing team, every day.
• Have a strong understanding of API security & authentication protocols (API keys, basic auth, JWT, Oauth)
• Have a strong understanding of network protocols: HTTP (verbs, headers, payloads, status codes, CORS, redirections, browser behavior w.r.t codes & headers), REST, GRAPHQL, XML payloads, retry mechanisms

Bonus points for:

• Experience working with AI/LLM platforms or custom automation pipelines.
• Exposure to product-facing work (user feedback loops, rapid iteration).