AI Built for
Regulated Industries

Notch handles regulated workflows, sensitive data, and enterprise compliance at scale.

Generic AI doesn't understand your business. Ours does.
Trusted by Leading Global Brands
CHALLENGES

AI that compounds, operations that scale

From the first workflow to the hundredth, Notch automates the costly work slowing your business down

Scale capacity without scaling headcount

Demand spikes, new product launches, regulatory changes. None of them should force you to hire. Notch expands your team's capacity across customer-facing, internal, and back-office workflows, with every action governed and auditable.

Earn trust with one workflow, then expand

Big AI rollouts stall because they try to change everything at once. Notch starts with a single high-impact workflow, gets it right, and earns the trust to take on the next. Change management is built into how we deploy, not an afterthought.

Run every channel and system at SLA, 24/7

Customers, partners, and internal teams all need answers across chat, email, voice, and the systems your business runs on. Notch delivers fast, dependable resolution everywhere, with compliant routing, approvals, and escalation built into every workflow.

A system that learns as you grow

Policy changes, product updates, and team turnover create constant operational drag. Notch trains once, learns continuously, and applies the latest rules consistently across every interaction and back-office process.

Eliminate human error at every step

Off-policy replies, missed disclosures, inconsistent handling, mistakes in the back office. Notch delivers precise, rule-governed execution across every workflow, with full traceability for QA, audit, and regulators.

Impact

Suddenly your customers are happy

CSAT and trust move up with Notch. Why?
Before and after comparison showing support headcount spikes eliminated during Black Friday campaigns with Notch AI
Branching support workflow with cancellation, authentication, and VIP account routing for personalized AI ticket resolution
Notch AI policy enforcement flowchart showing Rules to Checks to Enforcement stages for compliant support automation
Unlimited tickets resolution
Human speed isn’t the benchmark anymore. Notch lets you accelerate confidently.
Peaks agnostic
Handles seasonal peaks, product launches or major backlashes like it’s just another Tuesday: smooth, steady, and always reliable.
Service: redefined
Deploy unlimited policies, intricate scenarios, and single-thread logic - personalized support for every customer is finally here.
Eliminate policy deviation
We fuse LLM reasoning, strict guardrails, and deterministic rules, keeping service precise, costs low, and edge cases covered.
Your unique brand voice
Notch is trained to match your brand’s voice - down to the last “uh-oh” and “we got you.”
Who is it for

Adapted to your phase

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Build it right from day one. Tackle the workflow that's costing you the most.

Expand without starting over. Notch carries your policies, systems, and context into every new workflow.

Scale the business, not the headcount. With repetitive work offloaded to Notch, every new dollar of revenue costs less to serve.

Real results

Notch in numbers

Phonix

”You need to be able to explain every decision it makes, keep it under control, and trust that it's consistently accurate. Notch has created a system that does just that.”

Gil Tamir
Deputy CEO and Director of Innovation and Technology at Phoenix Insurance

“Within 3.5 weeks Notch eliminated a 20K tickets backlog. 5 days later we reached an 86% resolved rate using Notch AI agent.”

Amos Peled
CEO at Guardio
20M
Conversations

From policyholders and customers in insurance, finance, retail, SaaS and more.

70%
Cost Reduction

Reduce staffing costs without sacrificing service or output

Our commitment

Replace manual bottlenecks with autonomous precision.

We don’t win until your operation runs without us.
WHY NOTCH

Why regulated ops leaders choose Notch over generic AI

Built for Autonomous Precision

  • 40+ specialized agents across your full operations
  • Rule-based, governed, and auditable by design
  • Built for edge cases others hand off to humans

Fully Managed Service

  • Fastest time-to-value
  • Our team configures and optimizes your policies
  • All the controls, no hassle, no learning-curve pain

Beyond Simple Tasks

  • Handles complex, multi-step workflows end to end
  • Connects to your systems and follows your SOPs
  • Always learning. Improving with every interaction
SECURITY & GOVERNANCE

Built for Regulation & Compliance

01

Guardrails

Deterministic rules control when and how AI engages across claim handling, policy servicing, and customer communications—ensuring every action follows defined workflows and compliance logic.

02

Audit trail

Full visibility into each AI decision, including reasoning and source references, logged for claims review, QA, and regulatory audits.

03

Secure by design

Regulatory-grade data protection embedded at every layer. Encrypted API integrations ensure policyholder and claims data never leaves your secure infrastructure. Certified SOC 2 Type II and ISO 27001.

04

Customizable

Define AI behavior based on lines of business, policy type, geography, or customer tier. Set custom escalation paths, approval workflows, and policy rulebooks to reflect your internal governance model.

05

Supervision

Guardrails keep the AI compliant and focused, while your team can monitor live interactions, run QA workflows, and trace every action for review.

Customers

Our success stories

CHALLENGES

Autonomous AI for operations leaders ready to turn complexity into advantage.

Deployed in weeks. Autonomous in months. Compounding for years.

Deliver better outcomes across every metric that matters
Get more done across every channel, system, and workflow.
Decouple revenue growth from operational cost.
Every action governed, traceable, and audit-ready.