Mission: Resolved

Not just reply or deflect. We deliver AI support that gets the job done — accurately, consistently.

We hit the resolved mark.

Not just reply or deflect. We deliver AI support that gets the job done — accurately, consistently.

We hit the resolved mark.

Not just reply or deflect. We deliver AI support that gets the job done — accurately, consistently.

We hit the resolved mark.

about us

We Hit the

Resolved Mark

We Hit the

Resolved Mark

Replace the CS grind with autonomus precision

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Our Commitment
30% of tickets autonomously resolved within 90 days.
Our StakeholdERs

The Wind That Drives Us

We built Notch for two stakeholders: your customers and your business.

Your Customers

They don’t just want politeness or availability.
They want answers. Real resolution.
Fast. Clear. Done.

Your Business

Build operational excellence, not just CX.
Scale margins, not headcount.
Focus on growth and core priorities — not tickets.

Resolved Is Our North Star

30% cost reduction with equal or higher CSAT within 90 days, or we work for free.

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Support done right

Picture Your Best Support Agent

The one you trust with any ticket.

Experienced, skilled, and gets it right every time

The one you trust with any ticket.

Experienced, skilled, and gets it right every time

The one you trust with any ticket.

Experienced, skilled, and gets it right every time

Now multiply this agent by infinity

Always remains on brand and on message.
Always gets the customer's true intent.
Always knows every policy & update.
Always adapting and improving.
Always on, never burns out.

“We’re building the future of autonomous  support, partnering with forward-thinking brands to make it real today.”

Rafael Broshi
Notch Co-Founder & CEO
REAL RESULTS

Notch in Numbers

+32%
Increase in Conversion Rate

24/7 chat support drives more sales and automates tasks end-to-end.

40x
Faster Response Time

Immediate engagement improves customer satisfaction.

80%
Reduced Costs

Your AI agents will handle the most complex CX issues.

Our Leadership

Rafael Broshi

Co-Founder & CEO

Elool Jackoby

Co-Founder & CPO

Yuval Peled

Co-Founder & CTO

Let’s grow together. Explore open roles and join a team that's building the future of AI-powered support.

careers

Investors & Partners

Investor
Investor
Investor
Investor
Investor
Technology Partners
Technology Partners
Technology Partners
Technology Partners
Technology Partners