AI Customer Support Agent for SaaS Companies

Instantly identifies the customer account and subscription, pinpoints the issue, and applies the right policy — backed by clear, auditable reasoning for accurate, friction-free resolutions.

After locking the right policy, all required details are captured automatically — drawn from the conversation, customer account data, or proactive follow-ups.

Each action is traceable and aligned with your subscription workflows and policy framework, delivering accurate and compliant resolutions.

When all requirements are met, the solution is applied automatically — whether it’s a refund, adjusting feature access, or changing a subscription tier.

API-driven workflows handle fulfillment, with human escalation only when needed.

Behind every ticket, parallel workflows handle data, enforce policies, and automate tasks like account checks or feature updates — ensuring fast, accurate resolutions at scale.