Autonomous AI for Claims
Notch takes first notice of loss, builds the file, and moves it through your own rules, inside the systems your adjusters already use. Judgment on every claim stays with your team. Every extraction and action traceable to source, with the first agent live in weeks.
Agent Use Cases
Real-world agents from first notice to resolution
Answer every first notice of loss on the first ring
Someone whose basement just flooded calls at 11pm and gets a queue, or a web form asking for a policy number they cannot find. Notch answers immediately on voice, takes the notice in the policyholder's own words, and opens the claim before the call ends.
Answers on voice, day or night, with no hold time
Takes the full notice in the policyholder's own words
Opens the claim in your system before the call ends
Hand adjusters a file that has already been read
A claim arrives as twenty three pages of photos, police reports, estimates, and invoices, and an adjuster reads all of it to find six facts. Notch classifies each document on arrival, pulls the fields that matter, totals the amounts across every attachment, and names what is missing.
Classifies every document and extracts the fields that matter
Confirms policy status, effective dates, and limits
Flags missing documents and names exactly what is outstanding
Apply the same rules to every file, and prove it
Severity thresholds and escalation rules live in a manual a new adjuster has not read. Two people handle the same claim two different ways, and the gap between them is leakage. Notch applies your rules on every file and leaves a record of what was checked and why.
Applies your severity, limit, and escalation rules on every file
Routes and escalates without waiting on a person
Leaves an audit record of what was checked and why
Real results
Notch in numbers
“You need to be able to explain every decision it makes, keep it under control, and trust that it's consistently accurate. Notch has created a system that does just that."
Gil Tamir
Deputy CEO & Director of Innovation and Technology, Phoenix Insurance
“A submission goes from one inbox to the next. Someone makes an update in Excel, uploads it, forwards it to another inbox. We were tired of the disconnect, so we turned to Notch.”
Customer Testimonial
Commercial P&C carrier
20M+
Interactions in production
4.87/5
Policyholder CSAT
OUR SOLUTIONS
Tailor Made for Claims
Customer-Facing Agents
Voice, chat, and email agents that answer the first notice of loss at any hour, take the notice in the policyholder's own words, answer claim status questions, and request outstanding documents without an adjuster picking up the phone.
Internal Intelligence Agents
An AI coworker for adjusters that classifies and reads every document on the file, extracts and totals the facts, confirms coverage, and answers questions about the claim with each answer linked to source.
Back-Office Agents
Agents that apply your severity and escalation rules to every file, route to the right adjuster, and write each action back into your claims system with a record of what was checked, so nothing sits in a queue waiting on a person.
AUTONOMOUS ORGANIZATION
Autonomous AI for operations leaders ready to turn complexity into advantage.
Deployed in weeks. Autonomous in months. Compounding for years.
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Deliver better outcomes across every metric that matters
Get more done across every channel, system, and workflow.
Decouple revenue growth from operational cost.
Every action governed, traceable, and audit-ready.