Customer Stories

See how other teams run with Notch

FEATURED
FEATURED

Phoenix reinvented policy servicing across every channel. In weeks.

See how Phoenix, a $173B EMEA insurance leader, deployed governed AI agents across voice, web, app, and text to transform policy servicing in weeks.

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“You need to be able to explain every decision it makes, keep it under control, and trust that it's consistently accurate. Notch has created a system that does just that.”

Gil Tamir
Deputy CEO and Director of Innovation and Technology at Phoenix Insurance
Industry Type
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Insurance

Phoenix Insurance

See how Phoenix, a $173B EMEA insurance leader, deployed governed AI agents across voice, web, app, and text to transform policy servicing in weeks.
Banking & Finance

EarnIn Financial Services

See how EarnIn worked with Notch to turn tribal, employer-specific support knowledge into dependable AI agents, processing 1,000+ payroll documents a week.
Brokers

The back office that reconciles itself

See how a leading broker automated carrier-report reconciliation with Notch: 75% less manual work, 50% smaller backlog, 65% fewer cases needing a human.
Brokers

Co-pilot agent for policy checking and productivity

Learn how a broker used Notch co-pilot agents to compare policies, track changes, answer coverage questions, route work, and draft faster replies.
Carriers

FNOL voice intake automation

See how an insurance carrier used Notch AI agents to automate FNOL voice intake, reduce call handling costs, speed claims, and improve intake quality.
MGAs

Submission Intake and Underwriting Operations

See how an MGA used Notch to automate submission intake across 10 P&C lines and 25 states, improving accuracy, completeness, and quote speed.
Cyber

How Guardio Built Customer Operations That Scale With Growth

Discover how Notch helped Guardio achieve Zero Backlog. Read the full case study & see how our solutions drive real business impact.
OUR SOLUTIONS

Explore Notch

The product is designed to fit into existing workflows while maintaining the security, control, and visibility enterprise teams need.

Product

Tailored for high-volume retail. Resolves order issues, automates returns, and personalizes product help faster than humanly possible.

Insurance

Built for fast-paced support where every second counts. Resolves rage-quit moments, detects player intent, and keeps gamers in the game.

Banking

Understands your product, plans, and workflows. Automates onboarding, upgrades, and tech issues without ever missing context.

AUTONOMOUS ORGANIZATION
Autonomous AI for operations leaders ready to turn complexity into advantage.

Deployed in weeks. Autonomous in months. Compounding for years.

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Deliver better outcomes across every metric that matters
Get more done across every channel, system, and workflow.
Decouple revenue growth from operational cost.
Every action governed, traceable, and audit-ready.