Job Description
As adoption of Notch accelerates among ambitious brands, we’re building a Forward Deployed Engineering team to ensure seamless, high-impact deployments. As an FDE, you’ll embed with strategic customers, solve unique technical challenges in real-world environments, and feed those learnings directly back into our core product and research loop.
About You:
- Have 4+ years of engineering experience, ideally in customer-facing or consultative roles.
- Enjoy rapid prototyping and delivering real-world impact in fast-moving environments.
- Communicate clearly with both technical and non-technical stakeholders.
- Are comfortable working autonomously in high-context settings.
- Want to work in-person, shoulder-to-shoulder with a high-performing team, every day.
- Have a strong understanding of API security & authentication protocols (API keys, basic auth, JWT, Oauth)
- Have a strong understanding of network protocols: HTTP (verbs, headers, payloads, status codes, CORS, redirections, browser behavior w.r.t codes & headers), REST, GRAPHQL, XML payloads, retry mechanisms.
ABILITIES & SKILLS
What You'll Do
- Collaborate directly with customers to design and deliver custom implementations that maximize the value of Notch.
- Lead high-stakes technical projects, from discovery to production deployment.
- Architect full-stack solutions that bridge customer systems with Notch’s platform.
- Translate business needs into technical blueprints, partnering with GTM and product teams to ensure long-term success.
- Drive insights back into our roadmap to make future deployments faster, easier, and more scalable.
Job Requirements
What You’ll Bring
YOUR TEAM
Hiring Manager
Bonus Points
The Extras We Love
- Experience working with AI/LLM platforms or custom automation pipelines.
- Exposure to product-facing work (user feedback loops, rapid iteration).
Apply Now
Your Journey Starts Here
Thank you for your submission!
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Job Description
What the Job Entails
As adoption of Notch accelerates among ambitious brands, we’re building a Forward Deployed Engineering team to ensure seamless, high-impact deployments. As an FDE, you’ll embed with strategic customers, solve unique technical challenges in real-world environments, and feed those learnings directly back into our core product and research loop.
About You:
- Have 4+ years of engineering experience, ideally in customer-facing or consultative roles.
- Enjoy rapid prototyping and delivering real-world impact in fast-moving environments.
- Communicate clearly with both technical and non-technical stakeholders.
- Are comfortable working autonomously in high-context settings.
- Want to work in-person, shoulder-to-shoulder with a high-performing team, every day.
- Have a strong understanding of API security & authentication protocols (API keys, basic auth, JWT, Oauth)
- Have a strong understanding of network protocols: HTTP (verbs, headers, payloads, status codes, CORS, redirections, browser behavior w.r.t codes & headers), REST, GRAPHQL, XML payloads, retry mechanisms.
ABILITIES & SKILLS
What You'll Do
- Collaborate directly with customers to design and deliver custom implementations that maximize the value of Notch.
- Lead high-stakes technical projects, from discovery to production deployment.
- Architect full-stack solutions that bridge customer systems with Notch’s platform.
- Translate business needs into technical blueprints, partnering with GTM and product teams to ensure long-term success.
- Drive insights back into our roadmap to make future deployments faster, easier, and more scalable.
Job Requirements
What You'll Do
YOUR TEAM
Hiring Manager
Bonus Points
The Extras We Love
- Experience working with AI/LLM platforms or custom automation pipelines.
- Exposure to product-facing work (user feedback loops, rapid iteration).
Apply Now
Your Journey Starts Here
Thank you for your submission!
Oops! Something went wrong while submitting the form.
Open positions
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CHALLENGES
Autonomous AI support agent for Execs ready to turn the CS grind into a competitive edge.
30% of tickets autonomously resolved within 90 days.
Book a demo
Support fast-moving players with answers that don’t break immersion.
Instantly resolve account, purchase, and bug issues
Adapt to player slang, context, and tone
Handle peak surges without queue buildup