Product Marketing

Notch is building AI agents that resolve customer support end-to-end — not just deflect tickets. We work with mid-size and enterprise support organizations, and we’re scaling quickly.

department

Marketing

lOCATION

New York, USA

CONTRACT TYPE

Full-Time

Job Description

What the Job Entails

We’re hiring a Product Marketing teammate to help shape how we communicate our product’s value, support sales with high-quality messaging and materials, and translate customer insights into clear, compelling storytelling.

ABILITIES & SKILLS

What You'll Do

  • Develop and refine product messaging and value propositions across key use cases
  • Create customer-facing content such as one-pagers, product overviews, case studies, and website copy
  • Build and maintain sales enablement materials (pitch decks, FAQs, battlecards, product sheets)
  • Support product launches by helping craft launch messaging and related assets
  • Conduct customer and market research to understand needs, objections, and competitive landscape
  • Partner closely with Product and Sales to ensure our positioning stays clear, accurate, and consistent

Job Requirements

What You’ll Bring

  • 3+ years of experience in product marketing (B2B SaaS experience required)
  • Strong writing and storytelling skills — you can turn complex product into clear, persuasive messaging
  • Experience creating sales enablement and customer collateral that gets used
  • Ability to work cross-functionally and manage multiple projects in a fast-moving environment
  • Strong attention to detail and high standards for quality
YOUR TEAM

Hiring Manager

A picture of Rafael

Rafael Broshi
CEO & Co-Founder
Bonus Points

The Extras We Love

Nice to have:

  • Experience marketing AI products, customer support platforms, or workflow automation tools
  • Familiarity with enterprise sales cycles and buyer personas

Apply Now

Your Journey Starts Here

Thank you for your submission!

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Job Description

What the Job Entails

We’re hiring a Product Marketing teammate to help shape how we communicate our product’s value, support sales with high-quality messaging and materials, and translate customer insights into clear, compelling storytelling.

ABILITIES & SKILLS

What You'll Do

  • Develop and refine product messaging and value propositions across key use cases
  • Create customer-facing content such as one-pagers, product overviews, case studies, and website copy
  • Build and maintain sales enablement materials (pitch decks, FAQs, battlecards, product sheets)
  • Support product launches by helping craft launch messaging and related assets
  • Conduct customer and market research to understand needs, objections, and competitive landscape
  • Partner closely with Product and Sales to ensure our positioning stays clear, accurate, and consistent

Job Requirements

What You'll Do

  • 3+ years of experience in product marketing (B2B SaaS experience required)
  • Strong writing and storytelling skills — you can turn complex product into clear, persuasive messaging
  • Experience creating sales enablement and customer collateral that gets used
  • Ability to work cross-functionally and manage multiple projects in a fast-moving environment
  • Strong attention to detail and high standards for quality
YOUR TEAM

Hiring Manager

A picture of Rafael

Rafael Broshi
CEO & Co-Founder
Bonus Points

The Extras We Love

Nice to have:

  • Experience marketing AI products, customer support platforms, or workflow automation tools
  • Familiarity with enterprise sales cycles and buyer personas

Apply Now

Your Journey Starts Here

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